Most of our classroom training courses take place in Belgium (Edegem) or The Netherlands (Breda). Please click the button with the desired date to check the exact location of the training.
Experienced IT professionals often possess valuable knowledge and skills. Since these skills are in high demand, they are often asked to pass their knowledge on to others, such as new or existing colleagues. Although these IT professionals have the right expertise, they often don't know how to transfer their knowledge to others in an efficient way, and struggle with coaching others.
Our Technical Coaching programme aims to give technical IT profiles the confidence to guide others who want to expand their IT skills. We will introduce them to the world of training and coaching in a pragmatic way. The goal is to hand them the tools they need to transfer their technical knowledge to others effectively.
This programme includes training as well as personal guidance by our technical coach, Arne Van Raepenbusch. The programme starts off with an intake, followed by 2 days of training. After the training, there are 3 folow-up sessions with Arne.
Intake: face-to-face or online, ca. 1 hour
During the intake, you will meet our technical coach Arne. Arne will ask about your past experiences with knowledge sharing, and how you feel about sharing your technical knowledge with others. What aspects of knowledge sharing do you find difficult? Is there anything in particular you're struggling with? If you have any insecurities, he will help you overcome them.
Training days: 2 days of classroom training
The classroom training explores the theory behind knowledge sharing. Arne will explain how people process information, discuss didactic models, and teach you how to handle questions, among others. You will also have the possibility to share your experiences with the group. Learning from others is part of the process!
3 follow-up coaching sessions: face-to-face or online, ca. 1 hour per session
After the classroom training, you have the possibility to plan 3 individual coaching sessions with Arne. During these sessions, you can discuss your experiences and ask questions. Arne will offer support with topics or situations you're still struggling with.
This training programme can be interesting for anyone who wants to learn how to transfer their technical knowledge efficiently. Some examples are:
IT professionals who have a skill that is in high demand, and who are responsible for sharing their knowledge with other team members
People who regularly practice knowledge sharing, for example while giving workshops or delivering training courses
Managers, team leads and mentors
At the end of the trajectory, participants should be able to coach others with confidence. The participants will know:
How to prepare themselves for knowledge sharing sessions in the best way possible
How to use essential coaching skills to set targets
How to conduct efficient follow-up sessions with coachees
There are no prerequisites for this training, but we assume that you have technical IT knowledge that you want to share with others.
Module 1: Think as a trainer.
We look at how people process knowledge and new information. We search for supporting didactic models that we can apply to a technical context, and use these models to transfer knowledge in an efficient way.
Module 2: Think as a coach.
During the coaching module, we dive deeper into techniques you can use on the job to handle questions in the right way. We’ll learn that asking questions is a work of art, and we’ll teach you how you can guide new employees to work towards a solution on their own. We’ll also show you what you need to do to set up a training plan, and how you can guide people in the long term.
Module 3: Share experiences.
Technical coaching is mostly about doing and evaluating. That is why we offer three coaching sessions during this trajectory. This way, we can help attendees who are already offering technical coaching to their colleagues with handling certain situations.