ITIL4 in your organization?
We are in a time of unprecedented change, known as the "Fourth Industrial Revolution”. It is important for service providers to organize themselves in the right direction. After all, in the digital transformation the right interaction between people, processes and digital technologies are crucial to be successful. It is an ever faster and more complex environment, which requires organizations to be more flexible to remain relevant in this rapidly changing world. Lean and agile working have become a must. Information Technology Infrastructure Library (ITIL) helps IT organizations with these challenges.
The genius of ITIL4® is for IT organizations to start their digital journey from the situation they are currently in. When designing the processes or value flows, organizations often notice that that a number of necessary practices that are basic are still not properly implemented, such as handling incidents or change and release control. These examples of basic practices are also covered in ITIL4®. After all, it is important to apply those ITIL4® practices that fit the best for you. In this way your existing investments in services and processes are protected. It is a point of departure.