Bot insights workshop
4 - 8 hours
Every company and every employee who is interested in using chatbots. Stakeholders and employees who know your business, marketing, IT, sales, innovation, HR, call center, ...
We identify use cases, business goals and the conversational UX of your chatbot.
After the workshop we deliver a report which will form the basis for the further analysis of the conversational flow of your bot and a prototype of your bot. With your approval we are ready to program and train your bot with machine learning techniques.
No prior knowledge.
Concepts and principles of chatbots
User centric design of your chatbot
“Who is your user and what does he expect?”
Goal of your bot
Use cases and stories for your bot
What is the personality of your bot?
Personality of your bot
Tone of voice
What is the conversational flow of your bot?
Intents, Entities, Context
What data? Datasource? Integration patterns
This training in-company?
Upon your request we can organize this training for you.