2Grips E-Learning: SIAM
Online Service Management training
The SIAM course covers SIAM terminology, concepts, structural elements and challenges. The course introduces you in service integration and management, including its history, business drivers, roles, challenges and the processes that support SIAM models.
Available SIAM trainings and exams
All prices mentioned are VAT excluded
469 EUR for 30 days
This course is ideal for anyone working in, or wishing to work in an organization that has services delivered by external providers. SIAM focuses on getting maximum value from your providers, which makes it interesting for Business Managers, Procurement Specialists, IT Managers and everyone involved in the management. There are no course prerequisites, but knowledge of service management terminology is recommended (e.g. ITIL® or ISO/IEC 20000).
SIAM Foundation Exam
The SIAM Foundation Exam is an online exam with a web proctor (EXIN). You must have completed the SIAM Foundation course before requesting yourexam voucher. The exam consists of 50 multiple choice questions and has a 65% pass mark.