2Grips E-Learning: VeriSM
Online Service Management training
VeriSM is a new approach to service management. The online VeriSM courses will give you a clear understanding of service management and the VeriSM model and explain how an organization can incorporate many different management practices to support the delivery of services.
Available Verism trainings and exams
All prices mentioned are VAT excluded
454 EUR for 30 days
This VeriSM Foundation course provides a basic introduction in VeriSM. This online VeriSM course will give you a clear understanding of services and service management and the VeriSM model. It is suitable for anyone who works with (or wants to work with) products and services enabled by technology.
VeriSM Foundation Exam
The VeriSM Foundation Exam is an online exam with a web proctor (EXIN). You must have completed the VeriSM Foundation course before requesting your exam voucher. The exam consists of 40 multiple choice questions and has a 65% pass mark.
363 EUR for 30 days
The VeriSM Essentials course is a stand-alone course. If desired, you can take the VeriSM Plus course later on to become VeriSM Foundation certified. This VeriSM course consists of 13 lessons covering a basic understanding of service management, culture and organisational structure using the VeriSM model.
VeriSM Essentials Exam
The VeriSM Essentials Exam can be taken online with a web proctor (with EXIN). Candidates must have completed the VeriSM Essentials course before requesting their exam voucher. The exam consists of 20 multiple choice questions and has to be completed in 30 minutes with a 65% pass mark.
363 EUR for 30 days
This VeriSM Plus course allows students who have either the ITIL or ISO/IEC 20000 Foundation certificate to bridge to the VeriSM Foundation certification. This course is suitable for those who already hold a VeriSM Essentials certification or a foundation level qualification in ITIL or ISO/IES 20000. Students need to have prior knowledge and experience of service management fundamentals.
VeriSM Plus Exam
The VeriSM Plus Exam is an online exam with a web proctor (EXIN). You must have completed the VeriSM Plus course and you need to have a VeriSM Essentials Certificate or a Foundation Certificate from other recognised service management frameworks (ITIL, ISO/IEC 20000, IT4IT etc) before requesting your exam voucher for this exam. The exam consists of 20 multiple choice questions and has a 65% pass mark.